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Privacy Policy

Carpet Steamer 911 is committed to protecting your privacy and developing technology that gives you the most powerful and safe online experience. This Statement of Privacy applies to the Carpet Steamer 911 website and governs data collection and usage. By using the Carpet Steamer 911 website, you consent to the data practices described in this statement.

1. Collection of your Personal Information

Carpet Steamer 911 collects personally identifiable information, such as your e-mail address, name, home or work address or telephone number. 

Carpet Steamer 911 encourages you to review the privacy statements of websites you choose to link to from Carpet Steamer 911 so that you can understand how those websites collect, use and share your information. Carpet Steamer 911 is not responsible for the privacy statements or other content on websites outside of the Carpet Steamer 911 website. (View Housecall Pro’s Privacy Policy at

2. Use of your Personal Information

Carpet Steamer 911 collects and uses your personal information to operate the Carpet Steamer 911 website and deliver the services you have requested. Carpet Steamer 911 also uses your personally identifiable information to inform you of other products or services available from Carpet Steamer 911 and its affiliates. Carpet Steamer 911 may also contact you via surveys to conduct research about your opinion of current services or of potential new services that may be offered.

Carpet Steamer 911 does not sell, rent or lease its customer lists to third parties. Carpet Steamer 911 may, from time to time, contact you on behalf of external business partners about a particular offering that may be of interest to you. In those cases, your unique personally identifiable information (e-mail, name, address, telephone number) is not transferred to the third party. In addition, Carpet Steamer 911 may share data with trusted partners to help us perform statistical analysis, send you email or postal mail, provide customer support, or arrange for deliveries. All such third parties are prohibited from using your personal information except to provide these services to Carpet Steamer 911, and they are required to maintain the confidentiality of your information.

Carpet Steamer 911 does not use or disclose sensitive personal information, such as race, religion, or political affiliations, without your explicit consent.

Carpet Steamer 911 websites will disclose your personal information, without notice, only if required to do so by law or in the good faith belief that such action is necessary to: (a) conform to the edicts of the law or comply with legal process served on Carpet Steamer 911 or the site; (b) protect and defend the rights or property of Carpet Steamer 911; and, (c) act under exigent circumstances to protect the personal safety of users of Carpet Steamer 911, or the public.

3. Use of Cookies

The Carpet Steamer 911 Web site does not use "cookies" in the functionality of its website.

4. Security of your Personal Information

Carpet Steamer 911 utilizes a third-party service, Housecall Pro to process and secure your personal information from unauthorized access, use or disclosure. Carpet Steamer 911 ensures the third-party service provider secures the personally identifiable information you provide on computer servers in a controlled, secure environment, protected from unauthorized access, use or disclosure. When personal information (such as a credit card number) is transmitted to other websites, it is protected through the use of encryption, such as the Secure Socket Layer (SSL) protocol.


5. Changes to this Statement

Carpet Steamer 911 will occasionally update this Statement of Privacy to reflect company and customer feedback. Carpet Steamer 911 encourages you to periodically review this Statement to be informed of how Carpet Steamer 911 is protecting your information.


6. Contact Information

Carpet Steamer 911 welcomes your comments regarding this Statement of Privacy. If you believe that Carpet Steamer 911 has not adhered to this Statement, please contact Carpet Steamer 911 at 476 Shotwell Road, Suite 102-276, Clayton, NC 27520. We will use commercially reasonable efforts to promptly determine and remedy the problem.


Updated: November 23, 2020

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